Last updated: 24 September 2026

Teagan Keira Wellness
Trading name: Teagan Keira Drummond
ABN: 44 216 610 638
Website: www.teagankeirawellness.com.au
Email: teagankeiranaturopathy@gmail.com
Address: 2/23 Whistler Street, Manly NSW 2095

1. Introduction

Teagan Keira Wellness is committed to protecting your privacy and handling your personal and health information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how personal information is collected, used, stored and disclosed when you visit the website or engage Teagan Keira Wellness for naturopathy services.

2. Information We Collect

Depending on how you interact with Teagan Keira Wellness, we may collect:

• Name, date of birth and contact details

• Health history, symptoms, medications, supplements and allergies

• Dietary, lifestyle, sleep, stress and wellbeing information

• Pathology results and other relevant health information

• Appointment and consultation information

• Treatment plans and clinical notes

• Payment and transaction information

• Information provided through website enquiries, email or social media

Health information is considered sensitive information under Australian privacy law and is handled with additional care.

3. How We Collect Information

Information may be collected through:

• Online bookings and intake forms

• In-person and telehealth consultations

• Email, telephone and social media communications

• Information you provide from other healthcare professionals

• Our website and related services

We generally collect information directly from you. Where information is obtained from another person or healthcare provider, this will generally be with your consent or where otherwise permitted by law.

4. How We Use Your Information

Your information is collected and used to:

• Provide naturopathy consultations and personalised care

• Prepare clinical notes and treatment plans

• Manage bookings and communicate with you

• Process payments

• Coordinate care with other healthcare professionals where you have provided consent

• Arrange practitioner-only supplements where relevant to your care

• Maintain appropriate clinical and business records

• Meet legal, regulatory and professional obligations

• Improve our services

We will only collect, use and disclose information where reasonably necessary for these purposes, where you have consented, or where otherwise permitted or required by law.

5. Storage and Third-Party Providers

Client clinical records are stored electronically through SimpleClinic, which is used for bookings, intake forms, clinical notes, treatment plans and client communications.

Payments are processed through Square and the Teagan Keira Wellness website is hosted through Squarespace.

Where relevant to your care, limited information may also be provided to practitioners dispensing services, including Vital.ly and Jo's Herbadashery.

With your consent, relevant health information may also be shared with healthcare professionals involved in your care, including GPs, psychologists, naturopaths and other healthcare providers.

Teagan Keira Wellness takes reasonable steps to protect personal information from misuse, loss, unauthorised access or disclosure. We do not sell or trade your personal or health information.

6. Telehealth and Social Media

Telehealth consultations involve the collection and discussion of sensitive health information. Clients are encouraged to participate from a private location and use a secure internet connection where possible.

If you contact Teagan Keira Wellness through Instagram or other social media, information contained in those communications may be collected by both Teagan Keira Wellness and the relevant platform. For your privacy, please avoid sharing detailed health information through social media.

7. Marketing, Testimonials and Website Use

Teagan Keira Wellness may send appointment and clinical communications by email. Where you have consented to receive marketing communications, you may unsubscribe at any time.

Testimonials, reviews, photographs or other identifying information will only be published for promotional purposes with appropriate consent.

Our website may use cookies and similar technologies provided by Squarespace or other third-party services to operate and improve the website. Third-party services have their own privacy policies.

8. Children

Teagan Keira Wellness may occasionally provide services to people under 18. Where appropriate or required by law, consent will be obtained from a parent or legal guardian.

9. Access and Correction

You may request access to, or correction of, personal information held about you.

To make a request, please contact:

Teagan Keira Drummond
Email: teagankeiranaturopathy@gmail.com

We will respond to requests in accordance with applicable privacy laws.

10. Privacy Complaints

If you have a concern about how your personal information has been handled, please contact Teagan Keira Wellness first so that the matter can be addressed.

Email: teagankeiranaturopathy@gmail.com

If you are not satisfied with the response, you can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or on 1300 363 992.

11. Changes to This Policy

This Privacy Policy may be updated from time to time to reflect changes to our services, systems or legal obligations. The most current version will be available on our website.

Contact

Teagan Keira Wellness
Teagan Keira Drummond
ABN: 44 216 610 638
2/23 Whistler Street, Manly NSW 2095
teagankeiranaturopathy@gmail.com
www.teagankeirawellness.com.au